We ship to mainland Spain, the Balearic Islands, Ceuta and Melilla. For shipments to the Canary Islands or countries in the European Union, please contact us before placing your order.

• Peninsular Spain: between 1 and 3 business days.
• Balearic Islands: between 3 and 5 working days.

The shipping cost is

4.5€ Peninsula

6.50 Balearic Islands, Ceuta and Melilla

Yes, as long as the order has not yet been shipped. Please write to us at engris@engris.es as soon as possible so we can process it.

When your order is shipped, you will receive an email with the tracking number so you can check its status at all times.

Yes, you can return it within 14 days of receiving the package.

You have 14 days to process your return from receiving the package

Just write to us at engris@engris.es and we will tell you how to do it.

Yes, shipping costs will apply.

Once we receive the package and confirm that it is in perfect condition, the refund will be processed within 1 to 3 business days.

Our pieces are made with an alloy of anti-allergic metals and with 24 kt gold plating (1 micron) together with a ceramic plating for greater durability and sterling silver plating (10 microns)

No, our pieces are nickel free. They are hypoallergenic materials.

Yes, you can include a special message in the order comments and we will lovingly add it.

You can pay by credit or debit card, PayPal, Apple Pay and Google Pay.

Yes, your purchase is 100% secure. We do not store card details or share your information with third parties.

Yes, if you need to repair the assembly of any of our parts, contact us and we will be happy to help you.

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